Effective 29 May 2025
The following Ontinue group companies and third-party organisations may act as subprocessors of Ontinue in support of Ontinue’s provision of its services.
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Ontinue Group Companies
These Ontinue Group companies are wholly owned subsidiaries of Ontinue AG.
| Ontinue Company Name | Location |
| Ontinue AG | Switzerland |
| Ontinue Inc. | United States |
| Ontinue Canada Inc. | Canada |
| Cybersecurity Ontinue GmbH | Germany, Kosovo |
| Ontinue India Private Ltd. | India |
| Ontinue Austria GmbH | Austria |
| Ontinue UK Ltd. | UK |
Third-party Entities
These third-party organisations provide subprocessing for the current Ontinue services.
| Third party | Location | Purpose |
| Microsoft Ireland Operations Limited | Ireland | Infrastructure provisioning (MS Azure) for Ontinue services. |
| ServiceNow Nederland B.V. | Netherlands | Customer ticketing system for Ontinue services. |
| Open Systems AG | Switzerland | Hosting and platform for the NDR service. |
| Google Cloud EMEA Ltd (formerly Chronicle Security) | Ireland | Threat intelligence to enhance Ontinue’s detection and analysis services |
| urlscan GmbH | Germany | Threat intelligence to enhance Ontinue’s detection and analysis services |
| Atlassian | Germany and Ireland | Product troubleshooting and resolution management |
| AbuseIPDB LLC | United States | Threat intelligence to enhance Ontinue’s detection and analysis services |
Proposed Third-party Entities (current as of 14 July 2025)
Ontinue plans to use the following third-party organisations as subprocessor in Ontinue’s future service offerings. Once formally engaged as a subprocessor, the following entities will be moved to the section above.
| Third party | Location | Purpose |
| Twilio Inc. | United States | Automated outbound telephone calls for SOC escalations |