Agreements and policies

Subprocessors and Affiliated Operational Entities

Effective 06 June 2026

The following Ontinue group companies and third-party organisations may act as subprocessors of Ontinue in support of Ontinue’s provision of its services.

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Ontinue Group Companies

These Ontinue Group companies are wholly owned subsidiaries of Ontinue AG.

Ontinue Company Name

Location

Ontinue AG

Switzerland

Ontinue Inc.

United States

Ontinue Canada Inc.

Canada

Cybersecurity Ontinue GmbH

Germany, Kosovo

Ontinue India Private Ltd.

India

Ontinue Austria GmbH

Austria

Ontinue UK Ltd.

UK

Third-party Entities

These third-party organisations provide subprocessing for the current Ontinue services.

Third party

Location

Purpose

Microsoft Ireland Operations Limited

Ireland

Infrastructure provisioning (MS Azure) for Ontinue services.

ServiceNow Nederland B.V.

Netherlands

Customer ticketing system for Ontinue services.

Open Systems AG

Switzerland

Hosting and platform for the NDR service.

Google Cloud EMEA Ltd (formerly Chronicle Security)

Ireland

Threat intelligence to enhance Ontinue’s detection and analysis services

urlscan GmbH

Germany

Threat intelligence to enhance Ontinue’s detection and analysis services

Atlassian

Germany and Ireland

Product troubleshooting and resolution management

AbuseIPDB LLC

United States

Threat intelligence to enhance Ontinue’s detection and analysis services

Twilio Inc.

United States

Automated outbound telephone calls for SOC escalations

Ticura GmbH

Germany

Threat intelligence to enhance Ontinue’s detection and analysis services

See our previous subprocessors information