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Craig Jones

Chief Security Officer

Craig Jones

Craig Jones oversees Ontinue’s global network of Security Operations Centers (SOCs). His role includes managing and optimizing the teams responsible for security monitoring, incident response, and threat detection across the company’s four SOCs. Previously, Craig was the Vice President of Security Operations at Ontinue. Before joining Ontinue, Craig spent eight years at Sophos, where he rose to Senior Director of Global Security Operations. At Sophos, Craig was responsible for the operational aspects of the company’s worldwide security program, ensuring that the organization’s global security infrastructure was robust and scalable.

Craig is a well-regarded expert in the field of cybersecurity, holding certifications such as GCIH and CISSP. He is actively involved in the cybersecurity community, volunteering as director of BSides Cymru/Wales since 2019 and frequently speaking at industry events. His thought leadership covers topics like incident response, SOC automation, threat intelligence, and SIEM. Craig earned a bachelor’s degree in Information Technology from the University of South Wales.

Posts by Craig Jones

Metrics That Matter: A Practical Framework to SOC Metric Altitudes

Blog

Metrics That Matter: A Practical Framework to SOC Metric Altitudes

Ontinue's latest series on security risk dives into Metrics Altitude, taking a deeper look at the SOC metrics that actually matter.

5 min read

Read

The Scariest Thing About Anthropic Is How Well they make Fear Resonate

Blog

The Scariest Thing About Anthropic Is How Well they make Fear Resonate

Ontinue's Craig Jones offers a critical look at threat models, safety narratives, and the gap between real risk and the story being told.

8 min read

Read

Mythos and the End of Human‑Scale Cyber Defense

Blog

Mythos and the End of Human‑Scale Cyber Defense

The hype around Mythos reveals that the economics of offensive operations are collapsing, and defensive models were not built to handle that.

5 min read

Read

Security Theatre: Busy Metrics in the SOC are a Great Show, but Terrible Defense

Blog

Security Theatre: Busy Metrics in the SOC are a Great Show, but Terrible Defense

A busy SOC isn’t a healthy one. Ontinue's Craig Jones explains why CISOs must replace noisy metrics with risk-focused reporting that boards value.

7 min read

Read

From Nation-State Threats to Agentic AI: Lessons from the Front Lines of Modern Security Operations

Blog

From Nation-State Threats to Agentic AI: Lessons from the Front Lines of Modern Security Operations

Learn how agentic AI is transforming security operations by accelerating investigations, improving detection, and reducing analyst fatigue.

3 min read

Read

The Rise of Agentic AI in Cybersecurity: Questions Every Organization Should Ask Their Managed Security Providers

Blog

The Rise of Agentic AI in Cybersecurity: Questions Every Organization Should Ask Their Managed Security Providers

By combining machine speed, adaptive intelligence, and autonomous action, Agentic AI represents the next evolution in SecOps.

5 min read

Read

10 Billion Passwords Leaked. Why It Doesn’t Matter If You’re Doing Security Right

Blog

10 Billion Passwords Leaked. Why It Doesn’t Matter If You’re Doing Security Right

RockYou2024 may sound alarming, but MFA makes password dumps irrelevant. Ontinue explains how SPI helps organizations close gaps and harden defenses.

2 min read

Read

Disrupting Malicious AI: Five Key Takeaways from OpenAI’s June 2025 Report

Blog

Disrupting Malicious AI: Five Key Takeaways from OpenAI’s June 2025 Report

OpenAI’s June 2025 report reveals how adversaries misuse AI—job scams, APT malware, vibe hacking, and more. Learn 5 key takeaways for security leaders.

5 min read

Read

Stay Safe While Scoring Deals: Navigating the Cyber Threats of the Holiday Shopping Season

Blog

Stay Safe While Scoring Deals: Navigating the Cyber Threats of the Holiday Shopping Season

Discover key holiday shopping cybersecurity tips. Learn how to avoid phishing, fake apps, and online scams to shop safely this holiday season.

4 min read

Read

This is Nonstop SecOps.

Ontinue

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8045 Zürich

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UK Office

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Noida, Uttar Pradesh 201301

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Speditionstraße 2
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Kohlmarkt 8-10
1010 Wien, Austria

Toronto Office

6060-3080 Yonge St
Toronto, ON M4N 3N1

Ontinue

© 2026 Ontinue. All rights reserved.

Ontinue offers nonstop SecOps through an AI-powered managed extended detection and response (MXDR) service. Ontinue ION MXDR combines powerful proprietary AI with the industry’s first collaboration with Microsoft Teams to continuously build a deep understanding of our customers’ environments, informing how we prevent, detect, and respond to threats.

Continuous protection. AI-powered Nonstop SecOps. That’s Ontinue.

This is Nonstop SecOps.

Ontinue

European HQ

Grubenstrasse 54
8045 Zürich

North America HQ

450 Maple Street
Redwood City, CA 94063

UK Office

9 Holborn
London, EC1N 2LL

APAC Office

World Trade Tower, Sector 16
Noida, Uttar Pradesh 201301

Düsseldorf Office

Speditionstraße 2
40221 Düsseldorf, Germany

Vienna Office

Kohlmarkt 8-10
1010 Wien, Austria

Toronto Office

6060-3080 Yonge St
Toronto, ON M4N 3N1

Ontinue

© 2026 Ontinue. All rights reserved.

Ontinue offers nonstop SecOps through an AI-powered managed extended detection and response (MXDR) service. Ontinue ION MXDR combines powerful proprietary AI with the industry’s first collaboration with Microsoft Teams to continuously build a deep understanding of our customers’ environments, informing how we prevent, detect, and respond to threats.

Continuous protection. AI-powered Nonstop SecOps. That’s Ontinue.

This is Nonstop SecOps.

Ontinue

European HQ

Grubenstrasse 54
8045 Zürich

North America HQ

450 Maple Street
Redwood City, CA 94063

UK Office

9 Holborn
London, EC1N 2LL

APAC Office

World Trade Tower, Sector 16
Noida, Uttar Pradesh 201301

Düsseldorf Office

Speditionstraße 2
40221 Düsseldorf, Germany

Vienna Office

Kohlmarkt 8-10
1010 Wien, Austria

Toronto Office

6060-3080 Yonge St
Toronto, ON M4N 3N1

Ontinue

© 2026 Ontinue. All rights reserved.

Ontinue offers nonstop SecOps through an AI-powered managed extended detection and response (MXDR) service. Ontinue ION MXDR combines powerful proprietary AI with the industry’s first collaboration with Microsoft Teams to continuously build a deep understanding of our customers’ environments, informing how we prevent, detect, and respond to threats.

Continuous protection. AI-powered Nonstop SecOps. That’s Ontinue.

This is Nonstop SecOps.

Ontinue

European HQ

Grubenstrasse 54
8045 Zürich

North America HQ

450 Maple Street
Redwood City, CA 94063

UK Office

9 Holborn
London, EC1N 2LL

APAC Office

World Trade Tower, Sector 16
Noida, Uttar Pradesh 201301

Düsseldorf Office

Speditionstraße 2
40221 Düsseldorf, Germany

Vienna Office

Kohlmarkt 8-10
1010 Wien, Austria

Toronto Office

6060-3080 Yonge St
Toronto, ON M4N 3N1

Ontinue

© 2026 Ontinue. All rights reserved.

Ontinue offers nonstop SecOps through an AI-powered managed extended detection and response (MXDR) service. Ontinue ION MXDR combines powerful proprietary AI with the industry’s first collaboration with Microsoft Teams to continuously build a deep understanding of our customers’ environments, informing how we prevent, detect, and respond to threats.

Continuous protection. AI-powered Nonstop SecOps. That’s Ontinue.