Agreements and policies

Subprocessors and Affiliated Operational Entities (Archived)

Archived 31 January 2025

Archived subprocessor page as of 31 January 2025. See our current list of subprocessors here

The following affiliates and third-party entities may act as subcontractors and subprocessors of Ontinue in or in support of it providing its services, including for carrying out specific processing activities on behalf of the customer or datacenter facility management activities (additional information can be provided upon request).

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Affiliates

Affiliate

Location

Ontinue AG

Switzerland

Ontinue Inc. (former Open Systems US Inc.)

United States

Ontinue Canada Inc. (former OS Canada Inc.)

Canada

Cybersecurity Ontinue GmbH (former OS IT Security Germany GmbH)

Germany

Ontinue India Private Ltd.

India

Ontinue UK Ltd. (former Open Systems Security UK Ltd.)

United Kingdom

Open Systems AG

Switzerland

Open Systems Americas Inc.

United States

Open Systems Germany GmbH

Germany

Ontinue Austria GmbH

Austria

OS Security India Private Ltd.

India

Third-party Entities

Third-party Entities

Location

Description

Microsoft Ireland Operations Limited

Ireland

Infrastructure provisioning (MS Azure) for Open Systems services

ServiceNow Nederland B.V.

Netherland

Customer ticketing system for MDR service

Okta Inc.

USA

Federated authentication services for MDR service

Third-party for Specific Services

Third party for specific services only

Location

Description

Aspectra

Switzerland

Control: Operation of the Mission Control Web Application Firewall (WAF)

Trivadis Services AG

Switzerland

Maintenance of Mission Control database for customer support

This is Nonstop SecOps.

Ontinue

European HQ

Grubenstrasse 54
8045 Zürich

North America HQ

450 Maple Street
Redwood City, CA 94063

UK Office

9 Holborn
London, EC1N 2LL

APAC Office

World Trade Tower, Sector 16
Noida, Uttar Pradesh 201301

Düsseldorf Office

Speditionstraße 2
40221 Düsseldorf, Germany

Vienna Office

Kohlmarkt 8-10
1010 Wien, Austria

Toronto Office

6060-3080 Yonge St
Toronto, ON M4N 3N1

Ontinue

© 2026 Ontinue. All rights reserved.

Ontinue offers nonstop SecOps through an AI-powered managed extended detection and response (MXDR) service. Ontinue ION MXDR combines powerful proprietary AI with the industry’s first collaboration with Microsoft Teams to continuously build a deep understanding of our customers’ environments, informing how we prevent, detect, and respond to threats.

Continuous protection. AI-powered Nonstop SecOps. That’s Ontinue.

This is Nonstop SecOps.

Ontinue

European HQ

Grubenstrasse 54
8045 Zürich

North America HQ

450 Maple Street
Redwood City, CA 94063

UK Office

9 Holborn
London, EC1N 2LL

APAC Office

World Trade Tower, Sector 16
Noida, Uttar Pradesh 201301

Düsseldorf Office

Speditionstraße 2
40221 Düsseldorf, Germany

Vienna Office

Kohlmarkt 8-10
1010 Wien, Austria

Toronto Office

6060-3080 Yonge St
Toronto, ON M4N 3N1

Ontinue

© 2026 Ontinue. All rights reserved.

Ontinue offers nonstop SecOps through an AI-powered managed extended detection and response (MXDR) service. Ontinue ION MXDR combines powerful proprietary AI with the industry’s first collaboration with Microsoft Teams to continuously build a deep understanding of our customers’ environments, informing how we prevent, detect, and respond to threats.

Continuous protection. AI-powered Nonstop SecOps. That’s Ontinue.

This is Nonstop SecOps.

Ontinue

European HQ

Grubenstrasse 54
8045 Zürich

North America HQ

450 Maple Street
Redwood City, CA 94063

UK Office

9 Holborn
London, EC1N 2LL

APAC Office

World Trade Tower, Sector 16
Noida, Uttar Pradesh 201301

Düsseldorf Office

Speditionstraße 2
40221 Düsseldorf, Germany

Vienna Office

Kohlmarkt 8-10
1010 Wien, Austria

Toronto Office

6060-3080 Yonge St
Toronto, ON M4N 3N1

Ontinue

© 2026 Ontinue. All rights reserved.

Ontinue offers nonstop SecOps through an AI-powered managed extended detection and response (MXDR) service. Ontinue ION MXDR combines powerful proprietary AI with the industry’s first collaboration with Microsoft Teams to continuously build a deep understanding of our customers’ environments, informing how we prevent, detect, and respond to threats.

Continuous protection. AI-powered Nonstop SecOps. That’s Ontinue.

This is Nonstop SecOps.

Ontinue

European HQ

Grubenstrasse 54
8045 Zürich

North America HQ

450 Maple Street
Redwood City, CA 94063

UK Office

9 Holborn
London, EC1N 2LL

APAC Office

World Trade Tower, Sector 16
Noida, Uttar Pradesh 201301

Düsseldorf Office

Speditionstraße 2
40221 Düsseldorf, Germany

Vienna Office

Kohlmarkt 8-10
1010 Wien, Austria

Toronto Office

6060-3080 Yonge St
Toronto, ON M4N 3N1

Ontinue

© 2026 Ontinue. All rights reserved.

Ontinue offers nonstop SecOps through an AI-powered managed extended detection and response (MXDR) service. Ontinue ION MXDR combines powerful proprietary AI with the industry’s first collaboration with Microsoft Teams to continuously build a deep understanding of our customers’ environments, informing how we prevent, detect, and respond to threats.

Continuous protection. AI-powered Nonstop SecOps. That’s Ontinue.