A better way to MDR

The agentic era of security is here.

Attacks move at machine speed. MDR was built for human speed, and no amount of tuning closes that gap.

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The operating model

The problem is not just the provider, it's the model.

Most teams don't replace an MDR provider over one bad incident. They start looking when the day-to-day operating model stops making sense.

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Why now

The attacker moves in seconds. Legacy MDR moves in hours.

AI-speed attacks compress the time between signal, decision, and action. A model built on manual triage and human-speed investigation can't keep up with threats that unfold in minutes.

Autonomous attacker22s
lands → breakout → domain admin
Legacy MDRhours
alert queuedanalyst triageescalationresponse
Breakout in
00:22

MEDIAN TIME TO BREAKOUT

Breached
pwned by 0xWH1SKERS

Domain admin compromised in 22s, before a human analyst opened the ticket.

76%alert fatigue
73%analyst burnout
Welcome to the Agentic SOC model

A better way to MDR starts with better decisions.

The Agentic SOC model scales decision capacity: software agents, human governance, and accumulated context.

Retire the old model

The Agentic SOC replaces

Alert forwarding Generic playbooks Manual escalation Reactive operations
Alert forwarding
Decision & execution
Generic playbooks
Environment-specific context
Manual escalation
Governed autonomy
Reactive operations
Continuous improvement
Measured, not promised

Fewer alerts on your desk.
Better numbers on the board.

Real environments, real incidents, real outcomes. This is the operating model working at scale.

Resolution
100%

of incidents investigated in near real time

All severities, fully investigated

AUTONOMY
>95%

of response actions pre-approved

Across Ontinue customers

Posture
+28%

Microsoft Secure Score lift

Now 70% above average

SPEED
<10 min

Median response time

Autonomous decisions in practice

In their words

The proof isn't our claim. It's theirs.

Fewer escalations, measurable posture gains, and nights back. Read it from the people who lived it.

4.8/ 5
Gartner® Peer Insights™
In Managed Detection
& Response Services
NPS 84 250+ customers 92% would recommend

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Get started

The MDR model had a good run.

The threat landscape won't wait for the MDR model to catch up. If your diagnostic surfaced gaps, now's the time to close them. Share a few details and we'll map your path to the Agentic SOC.

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